Hire Agreement Terms & Conditions

Bring a copy of the booking confirmation email, or proof of ID and the booking reference, to the hire point at the start of the hire, as proof of booking.

A deposit of £50 for a trolley, £100 for a wagon, is to be paid in cash, on site, at the start of the hire. The deposit is to cover for loss of the trolley/wagon, trolley parts or wagon parts.

The trolley/wagon will be ready for you to collect at 6pm or 8pm (as stated on each festival page on this website), on the Friday of the festival.

The trolley/wagon is to be returned to the hire point from where it was collected from, in the same condition as it was at the start of the hire, no later than Monday 9am (Sunday 12pm at Deer Shed festival). If not returned before Monday 9am, a charge of £5 for every half an _hour, after Monday 9am (Sunday 12pm at Deer Shed festival), will be deducted from the deposit, until the trolley/wagon is returned.

Risk in the trolley/wagon will pass to you immediately when the trolley/wagon leaves our possession and will not pass back to us until the trolley/wagon is returned to our possession.

If the trolley/wagon is stolen from you, report it at the hire point from where it was collected from. At the end of the festival we will search the site, if the trolley/wagon is found we will give a full refund of the deposit via bank transfer at the earliest opportunity. If the trolley is not found, no refund of the deposit will be given.

If a trolley/wagon has not been reported stolen by the hirer and is not returned by end of trading on the Monday after each festival, it will be reported as stolen and the hirer’s details will be given to the police.

The hirer has no right, title or interest in the trolley/wagon except that it is hired to the hirer.

Mr Trolley reserves the right to cancel the booking/hire at any time.

You acknowledge that you have read this Agreement and understand it, and agree to be bound by all its terms and conditions.


Website Terms & Conditions of Use

This website is owned and operated by Mr Trolley Ltd.

References to ‘hirer’, 'you', and 'your' are references to the person(s) accessing the website or making the booking.


References to 'we', 'us' and 'our' are references to Mr Trolley.

By using this site you agree to be bound by this agreement.

The information, material and content provided within the pages of this website may be changed at any time without notice.

We may make changes to these Terms and Conditions at any time without notice to you by updating the posting of the Terms and Conditions.

You agree to indemnify, defend, and hold harmless Mr Trolley against all claims, liability, damages, costs and expenses, including reasonable legal fees and expenses, arising out of or related to (1) a breach of this Agreement, (2) the use of this site and the use of any site content either alone or in combination with any other material.

Pre-booking for each festival will finish the Monday before the festival.

You can cancel your booking, or cancel and re-book to change your booking (depending on availability), up until the Friday before the festival you have booked for, one week prior to hires commencing.

If you would  like to add to your booking, simply make another booking and bring all references with you to the hire point at the start of hire.

If you would like to cancel your booking, log in to your account, view your orders, select Return Item(s) and Submit the return request. You will be notified when the cancellation has been confirmed and a full refund will be made, via PayPal, within 1 week of you receiving confirmation.

To change from a trolley to a wagon, or from a wagon to a trolley, or if you would like to change the colour of the wagon you have booked, you will have to cancel your booking and make a new one. First check what you want is available, then log in to your account, view your orders, select Return Item(s) and Submit the return request, then make a new booking. You will be notified when the cancellation, of the original booking, has been confirmed and a full refund, via PayPal, will be made within 1 week of you receiving confirmation.

Mr Trolley reserves the right to cancel the booking/hire at any time.

You acknowledge that you have read this Agreement and understand it, and agree to be bound by all its terms and conditions.